Privacy Policy

• Trading Name: Moment49
• Registered Company: MINT49 LTD (Company Number 17036652)
• Website: https://moment49.com
• Support Email: info@mint49.com

Information you provide

• Name
• Email address
• Wedding and event details (such as names and dates)
• Account information (if you create an account)
• Photos, videos, guestbook notes and messages you or your guests upload
• Messages sent to our support team

Payment information

Any payments made through our service are securely processed by our payment providers. We do not store your debit or credit card details.

Technical information

When you use our service we may automatically collect:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Referring websites
• Cookie information

We use your personal information to:

• Provide and maintain Moment49
• Display your wedding memories (photos, videos, guestbook notes and messages) to you and the guests you invite
• Process payments where applicable
• Provide customer support and respond to enquiries
• Send service-related communications such as confirmations and updates
• Prevent fraud and misuse of our service
• Improve our product and services
• Comply with legal and accounting obligations

Where you have given your consent, we may also send you information about new features, promotions and brand news. You can unsubscribe from marketing communications at any time.

Under UK GDPR we process your information because:

• It is necessary to provide the service you have requested and perform our contract with you.
• We have a legitimate interest in operating and improving our business.
• We are legally required to retain certain information for tax and accounting purposes.
• You have provided consent where required, such as for marketing communications.

We only share your information where necessary to operate our business.

Your wedding space

Content you upload (photos, videos, notes, messages) is visible to the guests and collaborators you invite to your wedding space. You control who has access.

Service providers

Our hosting, technology and payment providers process limited personal information necessary to operate the service securely.

Professional advisers

Our accountants, legal advisers or insurers where necessary.

Legal requirements

We may disclose information where required by law or to protect our legal rights.

We never sell, rent or trade your personal information to third parties.

Our service uses cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Improve functionality
• Analyse usage and measure performance

You can disable cookies within your browser settings, although some features may not function correctly.

If you choose to subscribe to our newsletter, we may occasionally send emails about new features, promotions and company news. You can unsubscribe at any time using the link included in every marketing email.

We retain personal information for as long as necessary to provide the service, meet legal, accounting and tax obligations, resolve disputes, and enforce our agreements. If you close your account, uploaded content is deleted or anonymised in line with our retention obligations. When information is no longer required, it is securely deleted or anonymised.

Under UK GDPR you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Restrict how we process your information
• Object to certain types of processing
• Request a copy of your personal information in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact: info@mint49.com

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, disclosure and alteration. While we work hard to protect your information, no online transmission or storage system can ever be guaranteed to be completely secure.

Our service may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

Our service is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any updates will be published on this page together with the revised "Last Updated" date.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

If you are unhappy with how we have handled your personal information, you also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).